We've provided answers to some common issues below.

If you're experiencing an issue that hasn't been addressed here (or just want to talk), we're here to help. Drop us a line at and we'll get back to you shortly.

For non-technical issues, please visit our Frequently Asked Questions page.

  • How do I make my profile public?

    If you subscribe to our Premium plan, you can make your in-app profile available online at

    To see what this looks like, check out

    It's important to note that anyone can see your profile within the app as long as you've responsed to a Check-In or completed a Challenge that was public. For more info on privacy, see the answer to the Privacy question in the FAQ section above.

    To make your profile avialable at

    1. Visit your Profile and click the gear icon in the top-right
    2. Set your profile to "Public" under Basic > Public
    3. Customize your profile handle under Basic > Handle (this is the trailing part of the URL you'll use to access your profile (i.e.
    4. Visit your profile in a web browser to confirm that it's working

  • How do I customize my Check-In questions?

    If you subscribe to our Premium plan, you can choose from a library of Check-In questions.

    To customize your Check-In questions, do the following:

    1. Hit the plus button to Check-In, and then click Customize
    2. Click the heart icon to change the settings for the questions that interest you (options are Morning, Evening, Both or Neither)
    3. Click "Save" to save your selections
    4. Answer away!